The Fountain Institute is an independent online school that teaches advanced UX & product skills.
The Summer Edition (and a free masterclass)
The Summer Edition
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The toolbox of the design strategist is incredibly powerful, but it's not well documented. See what it looks like when the designer's sphere of influence expands to strategy and systems...not just screens.
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The Future of Life Institute just released their AI Safety Index, and it's a sobering look at how these tech leaders are handling AI safety. Anthropic ranks best, but even they get a C. Ouch...
Source
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COURSE: Facilitating Workshops COURSE: Defining UX Strategy |
Don't forget to wear sunscreen, y'all! ✌️
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Jeff Humble |
The Fountain Institute
The Fountain Institute is an independent online school that teaches advanced UX & product skills.
The brief that keeps changing By Hannah Baker Dear Reader, There’s a particular kind of exhaustion I keep hearing about. It’s not burnout, exactly. It’s not being overworked. It’s something more specific, the feeling of being asked to plan something when the thing you’re planning for keeps shifting underneath you. I’ve been hearing it a lot lately. And more and more, it has AI somewhere in the middle of it. Here’s a version of a situation I keep encountering. Someone is working on two large...
OpenClaw Part 2: The 🦞 didn't replace Claude. It made me laugh instead. by Jeff Humble Dear Designer, In Part 1, I spent €590 on a Mac Mini, two days in Terminal, and $3.14 in API tokens I didn't mean to burn. I ended with a list of seven things I was going to automate with my OpenClaw agent 🦞. I only got to one of them. Getting an AI agent from zero to useful takes longer than any article will tell you. Most of the time since then has gone into figuring out how to make it reliable, not into...
The System You Can't See By Hannah Baker Dear Reader, Here's a question I get more than any other: "How do I handle the person who talks too much?" Or the flip side: "How do I get quiet people to speak up?" And every time, I want to say: you're asking the wrong question. Not because those moments aren't real or frustrating. They are. But because treating them as people problems is like looking at algae blooming in a pond and asking, "how do I fix the algae?" You don't. The algae isn't the...