The Summer Edition
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The toolbox of the design strategist is incredibly powerful, but it's not well documented. See what it looks like when the designer's sphere of influence expands to strategy and systems...not just screens.
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The Future of Life Institute just released their AI Safety Index, and it's a sobering look at how these tech leaders are handling AI safety. Anthropic ranks best, but even they get a C. Ouch...
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ONLINE WORKSHOP: Leading Effective Discussions UX Strategy Info Session COURSE: Facilitating Workshops COURSE: Defining UX Strategy |
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The Fountain Institute is an independent online school that teaches advanced UX & product skills.
Level-up your critiques in 3 questions By Hannah Baker Dear Reader, You know the critique that starts with “quick feedback” and ends 45 minutes later with five conflicting opinions and no next step? Or the one where a senior voice speaks first and the room quietly aligns, even when the data points elsewhere. Here’s a simple pattern, adapted from Visual Thinking Strategies (VTS), that pulls critiques out of taste debates and into clearer decisions. What VTS is (in 60 seconds) VTS is a...
A Workshop Agenda No One Wants By Hannah Baker Dear Reader, Last week, I posted a fake workshop agenda on LinkedIn. The kind we’ve all been in that drains your will to collaborate. I shared it as a joke. It reached 100,000+ people • 800+ likes • 100+ comments • 20+ reposts But the comments weren’t just laughs. They were…grief. People didn’t just say “ha ha, I’ve seen this.” They said: “Oh no. I’ve run this.” The real takeaway? We’re not bad at facilitation, we have to break the status quo. We...
5 Signals That Hint at the Future of AI Interactions by Jeff Humble Dear Reader, The AI landscape is changing fast, and the way we interact with AI is changing even faster. Who knows what the UX of AI will be in 2035? Right now, most of us talk to AI through clunky, chat-based interfaces. But new hardware hints at something more human and ambient. Today, I want to share 5 signals: surprising examples from today that suggest where the future might end up, and a method used by future foresight...