The Fountain Institute is an independent online school that teaches advanced UX & product skills.
Co-creation is an approach...not a method
Dear Reader,
When I started hearing about co-creation in design, I mostly heard about co-creation sessions or workshops...which got me really excited.
It was an idea that I had already researched and used in museum education, working with the local community to understand how we could create experiences that benefited both the community and museum.
But co-creation is not a one-size-fits-all method. It won't work in every situation.
Co-creation is a way of thinking, a process, and a system tailored to the needs of the specific project at hand.
What is Co-creation?
Co-creation is not just workshops.
Although workshops are critical to the approach, co-creation is a whole mindset shift. Collaborating with users and working with them from ideation to development is a new way that teams can approach the design process.
When to use co-creation?
Designers can use co-creation at any time in the design process (surprise: you're already doing it). Here are four opportunities for co-creation:
Research - interviews, ethnographic research, personas, and web analytics (it's standard for UX designers to interact with users in this stage)
Ideation - sharing your initial idea with users during brainstorming, problem framing, and synthesis
Creation - prototyping solution ideas through creative, knowledge-sharing, and constructive activities
Handover - sharing the solution with users, user feedback, and usability testing
How to facilitate co-creation
Because co-creation is a process that involves meaning-making, negotiation, and consensus from small groups, it's crucial to have strong facilitation skills.
A good facilitator is neutral. They are not there to make decisions for the group. They help the group members to make decisions for themselves. You, as a designer, need to guide participants from planning to implementation.
Upcoming Live Courses
|
COURSE: Defining UX Strategy COURSE: Facilitating Workshops |
The Workshop
A workshop is a powerful tool in co-creation, particularly in the ideation and creation stages. It’s all about getting the creative juices flowing. You need to create a safe environment for participants (this is where your facilitation skill really can shine). Workshops are fun and exciting but also super impactful.
Co-creation workshops are a time for you to be creative with the activities. So go outside your comfort zone. Try something you have never done before.
If you’re looking for inspiration, check out these toolboxes
- Butterfly Works
- iProduce
- ACTonGender
- UNaLab
Until next time, get creative with your users!
Hannah Baker
Educator & Co-Founder
The Fountain Institute
P.S. We just announced the dates for more courses in 2022:
- Defining UX Strategy: July 4-25, 2022
- Facilitating Workshops: May 2-23, 2022 (enrollment open)
- Continuous UX Research: September 5-26, 2022
- Designing Product Experiments: October 3-24, 2022
The Fountain Institute
The Fountain Institute is an independent online school that teaches advanced UX & product skills.
5 Signals the UX of AI Is Changing by Jeff Humble Dear Reader, The AI landscape is changing fast, and the way we interact with AI is changing even faster. Who knows what the UX of AI will be in 2035? Right now, most of us talk to AI through clunky, chat-based interfaces. But new hardware hints at something more human and ambient. Today, I want to share 5 signals: surprising examples from today that suggest where the future might end up, and a method used by future foresight professionals....
When Your Strategy Slides Hit Silence By Hannah Baker Dear Reader, I’ve shared strategy before, and watched it stall. Not because it was wrong. But because the room didn’t know what to do with it. I wasn’t looking for feedback. I wasn’t asking for approval. I was hoping they’d pick it up and run with it. Instead? Confusion. Silence. They didn’t see what I saw. Not because they didn’t care. But because I’d built the strategy, not the on-ramp they needed to step into it. It’s something I’ve...
Let's Talk about Liquid Glass by Jeff Humble Dear Reader, Goodbye, paper-like design. Hello, moving blobs of liquid glass! Play button blunder from Apple Apple's new paradigm in aesthetics is both cool and potentially awful at the same time. "Rather than trying to simply re-create a material from the physical world, Liquid Glass is a new digital meta-material that dynamically bends and shapes light." -Apple Just when you thought skeuomorphism was dead, it rears its realistic head again. I...