Essential Tools for Better Prioritization

By Hannah Baker

Dear Reader,

Picture this: You’re sitting in a conference room, surrounded by your team.

The whiteboard is filled with sticky notes, each representing a different feature idea for your next product release.

The room is buzzing with energy, but as the conversation unfolds, you notice a pattern—certain voices dominate the discussion. Popular ideas quickly gain momentum, while quieter team members struggle to have their suggestions heard.

You begin to wonder: How can we ensure that we prioritize the right features, not just the loudest ones?

This scenario is all too common, but there’s a solution. With the right prioritization techniques, you can lead your team to make balanced, informed decisions that reflect the collective wisdom in the room, not just the most vocal opinions.

We’ll explore some essential prioritization methods that can help you do just that, whether you’re in a workshop setting or planning your product roadmap.

Prioritization Activities

Prioritization Matrices

Imagine plotting your tasks on a grid, weighing impact against effort or urgency against importance. Prioritization matrices help you visualize where your resources should be focused.

• Pros: Visual and structured, balances short-term versus long-term goals.
• Cons: Can become subjective if not appropriately facilitated.

Examples of Criteria

• Impact vs. Effort
• Urgency vs. Importance
• Value vs. Complexity
• Risk vs. Reward
• Effort vs. ROI
• User Value vs. Effort

ICE (Impact, Confidence, Ease) Scoring

When time is of the essence, ICE scoring provides a quick way to prioritize by evaluating tasks based on impact, confidence, and ease of implementation.

• Pros: Simple and intuitive, ideal for rapid decision-making.
• Cons: Subjective ratings can affect accuracy and may oversimplify complex projects.

MoSCoW Method

Prioritize by categorizing tasks into Must-Have, Should-Have, Could-Have, and Won’t-have. The MoSCoW method ensures you focus on what’s genuinely essential for success.

• Pros: Intuitive and easy to explain, focuses teams on highest-priority tasks.
• Cons: Can be rigid and may not effectively address task urgency.

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RICE (Reach, Impact, Confidence, Effort) Scoring

For those who prefer a data-driven approach, RICE scoring helps you prioritize by calculating a score based on reach, impact, confidence, and effort.

• Pros: Provides an objective, data-driven approach and simplifies decision-making.
• Cons: Time-consuming, requires accurate data to be effective.

While these four methods are highly effective for prioritizing in workshops, they’re not the only options.

If you focus more on broader product management, you might find that approaches like Kano and WSJF (Weighted Shortest Job First) are better suited to your needs.

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3 Ways to Go Pro

Once you’ve chosen a prioritization method, the next step is to refine your approach. Here are three quick tips to make sure you’re getting the most out of your prioritization efforts:

1. Define Clear Scales​
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   Instead of simply labeling a feature’s value as "1" for low and "3" for high, be more descriptive—"1" could mean "Helps a few stakeholders with secondary tasks," while "3" could mean "Helps all stakeholders with primary tasks."
   • Impact: This ensures that everyone on the team shares a common understanding of what each score really means.
2. Customize Scoring Systems​
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   Take ICE or RICE scoring and tweak it to fit your project's unique needs. For instance, you might decide that "Impact" should focus on user satisfaction or revenue potential.
   • Impact: Customizing the scoring system aligns it with your project’s goals, leading to more relevant prioritization.
3. Contextualize Your Criteria​
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   Tailor your criteria to the context of your project. Is time-to-market the most critical factor right now? Or perhaps user engagement is the top priority? Adjust your criteria to reflect these nuances.
   • Impact: Contextualizing criteria ensures that your decisions are based on what’s most important at this stage of your project.

Ready to Try It Out?

Now that you’ve got a toolkit of prioritization techniques and tips, think back to that conference room filled with sticky notes.

Try one of these methods the next time you’re faced with a prioritization challenge, whether in a workshop or during product planning.

Use them to guide your team toward making decisions that are informed, balanced, and aligned with your goals.

Remember, prioritization is about more than just choosing what to do—it’s about making sure you’re focusing on the right things, at the right time, with the right understanding.

And to make these activities even more effective, consider enhancing your facilitation skills, which can significantly improve the outcomes. If you want to learn more, check out this Masterclass on Leading with Facilitation.

Happy prioritizing!

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Until next time!

Hannah Baker ​Facilitator & Co-Founder ​The Fountain Institute ​

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