By Hannah Baker
Dear Reader,
This week's newsletter will explore another "Monday Musings" from our community. The question posed:
"What are your questions about becoming a strategic designer?"
What came out of it was a fascinating connection between strategy and research.
We started by addressing a common challenge—people within organizations saying, "That's not a designer's job, though."
Have you ever heard this or worried it might crop up because your design role isn't crystal clear in your company?
So, how do we respond to this?
Here are some simple yet effective ideas from the community:
The conversation then quickly turned towards the design maturity of companies and their hesitance to embrace service design activities and user research.
It's no surprise that a conversation about becoming a strategic designer ended up focusing on user research.
Design strategy and user research are like two sides of the same coin. Effective design strategy relies on deeply understanding user needs and behaviors.
We know that designers don't merely focus on aesthetics; we consider how design aligns with business goals, user needs, and overall strategy.
But one of the common challenges we face is the perception that research is time-consuming.
Many of us are looking for ways to sneak in quick research moments.
It's a top reason why designers join our Continuous UX Research course. It's designed to help you build a sustainable user research practice that fits seamlessly into your busy work life.
Don't let the time myth hold you back. If you're ready to make a change, join us on October 2nd for the last run of this course in 2023.
Check out Continuous UX Research |
Encourage Figma to reduce digital waste by making file compression default.
Sign the petition here
COURSE: Defining UX Strategy |
Until next week!
The Fountain Institute is an independent online school that teaches advanced UX & product skills.
Are you stuck in reactive mode? by Jeff Humble Dear Reader, Some designers spend their whole careers reacting to other people's moves. As a design manager, I remember being in this position. I had to brace myself every Monday morning for some radical change in company direction. We never knew what the new agenda would be, but we knew that it would throw our work into chaos. Sometimes, all it took was for the founder to read a single article to change the company agenda. When a competitor...
Why Your Portfolio Isn’t Working (and How to Fix It) By Hannah Baker Dear Reader, Let’s talk about a harsh truth: Your UX portfolio might be the least important thing in your job search. Yep, I said it. You spent hours making sure it showcases your best work. You structured your case studies just right. You ensured your problem statements, research insights, and solutions flowed together. And yet… hiring managers are ghosting you like a bad Hinge date. Well, the problem isn’t your...
Chasing Competitors Instead of User Needs by Jeff Humble Dear Reader, Have you ever had a CEO who was overly obsessed with beating the competition? I know I have. You may not have realized exactly how this can be toxic. So, I'd like to help you out with two case studies. Here is a tale of two companies and how they handled the competition. The first took a company-first approach while the second took a user-first approach. It goes like this... Company-First: The Rise & Fall of Google+ Google+...