Open AI's UX strategy & recording from How to Lead with Strategy πŸŽ₯


Dear Reader,

Yesterday, we had a masterclass on strategic leadership for designers, called How to Lead with UX Strategy.

We covered all the ways that a UX designer might lead their organization through UX, product and business strategy.

I used OpenAI as an example of the possible layers of strategy you might be dealing with in your org.

Some quick takeaways:

  • You don't need to be a strategist to lead through strategy
  • "Strategic Thinking" isn't a mystery...it's just good research
  • Magic question: "what makes us different than our competitors?"

​

​

The first review of Don Norman's new book is out...

​Source​

Fast Company said: β€œNorman’s book is admirably ambitious." I got Design for a Better World this week. My take so far: this is going to be a dense 376 pages of material from the Don of UX... πŸ”₯🌎πŸ”₯

​

​


B2B Survival Guide for UX Designers
​
Wednesday, April 12, 2023​
​
Learn to improve the user experience when your customer is another business.
​Reserve a seat​


Defining UX Strategy
​
April 17-May 8, 2023​
​
Learn how to build a winning UX or product strategy that aligns design with business.
​
Reserve a seat​


Facilitating Workshops
​
May 15-Jun. 5, 2023​
​
Learn how to design creative working sessions and lead collaborative work.
​
Reserve a seat​


​

​

​Source, shared by Filipe Monteiro in the Guild​

​

​

Have a great weekend, y'all!

Jeff Humble
​
Designer & Co-Founder
​
The Fountain Institute

The Fountain Institute

The Fountain Institute is an independent online school that teaches advanced UX & product skills.

Read more from The Fountain Institute

Does the Double Diamond make sense for AI-enabled teams? by Jeff Humble Dear Reader, For twenty years, the Double Diamond has been our north star. Discover, Define, Develop, Deliver. It's elegant. It's teachable. It's in every junior's UX case study. And it made sense…when it was created. All that upfront research made economic sense when coding was the most expensive part of the process. Better to get it right before handoff because it's expensive for engineering to make changes later. But...

People surrounded by bright question and exclamation marks, representing uncertainty and judgment.

When Frameworks Fail and Gut Feelings Take Over By Hannah Baker Dear Reader, You know that moment when the data looks clear, the framework is airtight, and yet something in your stomach says, don’t do it? That’s judgment, the quiet, inconvenient voice that shows up when the evidence has already spoken. It’s also the thing most of us struggle to explain, even though our careers depend on it. Businesses love reasoning. We build frameworks to make decisions look rational, dashboards to make them...

Last-Minute Halloween Costumes for Designers πŸŽƒ by Jeff Humble Dear Reader, It's time to expose your designer trauma to the whole world. It’s that time of year again, when we’re forced to stop nudging rectangles long enough to remember Halloween exists, and suddenly we need a costume tonight. But fear not! While normal humans panic-buy cat ears from a drugstore, we designers do what we do best: turn our professional pain into content. Here are 9 last-minute costumes for brave designers. 1. UX...