The Fountain Institute

From Strategy to Research: Insights from Our Community By Hannah Baker Dear Reader, This week's newsletter will explore another "Monday Musings" from our community. The question posed: What are your questions about becoming a strategic designer?" What came out of it was a fascinating connection...

The 95% Problem by Jeff Humble Dear Reader, Welcome back from summer vacation, y'all. 👋🌞 I hope you wore sunscreen and aren't too depressed to be at work again. Have a seat in your ergonomic Eames chair because this is a mind-boggling stat: 95% of employees don't understand their company's...

Prototyping Explored: Insights from Our Community By Hannah Baker Dear Reader, In a recent "Monday Musings" session, I engaged our Guild community on Slack, posing the question: What are your most pressing questions about prototyping?" The ensuing conversation provided valuable insights into...

Neglecting Users Goes All the Way to the Top by Jeff Humble Dear Reader, When I was looking for my 1st design job, I applied everywhere. But when it came time to apply for a 2nd job, I was a lot pickier. I fantasized about places where design is done right...where users and designers get a say...

Craft and Facilitate Moments that Matter Discover how viewing facilitated experiences as impactful moments revolutionizes your approach to workshops and meetings—guest post by Rachel Davis. Dear Reader, What’s the last moment you remember? Think about it. Do you remember how you felt? I’m going...

Dear Reader, How would you define career success?" This question was this week's "Monday Musing," which I posed to the Guild community on Slack. It prompted some thought-provoking responses from our incredible community. It's easy to fall into the trap of measuring career success solely by...

Dear Reader, What are 21st-century skills? 21st-century skills are the skills that will keep you competitive in our global, interconnected world, but do you have them? There are lots of frameworks for understanding these crucial skills, but I like The Four C's of 21st-Century Skills because it's...

Dear Reader, You can use generative AI ethically. To date, I haven't heard a sound approach for dealing with the ethics of Chat GPT, so I was keen to hear this month's meetup, AI Ethics for Designers, by Pete Armitage...especially since Pete is a UX writer. How would an ethics expert and UX...