Level-up your critiques in 3 questions By Hannah Baker Dear Reader, You know the critique that starts with “quick feedback” and ends 45 minutes later with five conflicting opinions and no next step? Or the one where a senior voice speaks first and the room quietly aligns, even when the data points elsewhere. Here’s a simple pattern, adapted from Visual Thinking Strategies (VTS), that pulls critiques out of taste debates and into clearer decisions. What VTS is (in 60 seconds) VTS is a...

The Summer Edition(and a Free Masterclass) by Jeff Humble Dear Reader, I'm taking some time off for summer, and I hope you are, too. When I'm off, I end up watching a lot of YouTube, so... A Free Masterclass on YouTube If you've ever wondered about design strategy, this masterclass has you covered. It's called "What is Design Strategy?" The toolbox of the design strategist is incredibly powerful, but it's not well documented. See what it looks like when the designer's sphere of influence...

A Workshop Agenda No One Wants By Hannah Baker Dear Reader, Last week, I posted a fake workshop agenda on LinkedIn. The kind we’ve all been in that drains your will to collaborate. I shared it as a joke. It reached 100,000+ people • 800+ likes • 100+ comments • 20+ reposts But the comments weren’t just laughs. They were…grief. People didn’t just say “ha ha, I’ve seen this.” They said: “Oh no. I’ve run this.” The real takeaway? We’re not bad at facilitation, we have to break the status quo. We...