A Designer's Uncertain Path to Success


A Designer's Uncertain Path to Success

By Hannah Baker


Dear Reader,

Navigating uncertainty is where great designers live.

We have loads of data, insights, and experience to work with while trying to figure out the right solution to make our company all the money in the world and skyrocket our careers.

Aren't those our only goals these days 🙃?

We have pressure from our CEOs, managers, COUGH, and ourselves to get everything right.

The anxiety of uncertainty is palpable, pushing us to strive for perfection.

However, the journey towards not just surviving but thriving in this ambiguous space is where true innovation happens. It involves asking probing questions, exploring the unknown, and realizing that solutions are often nuanced and varied.

Deciphering the right path is complex, but as we grow more comfortable in uncertainty, we gain the confidence to adapt and alter course when necessary.

Great leaders exemplify this trait—they don't hastily provide answers.

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Instead, they take the time to listen, question, and gather information, making informed decisions.

Yet, the significance of comfort with uncertainty goes beyond informed decision-making. It showcases to our teams and peers that we are adept at handling the unknown, demonstrating fearlessness in the face of ambiguity.

Comfort in the unknown also breeds detachment—a vital quality that fosters flexibility and swift adaptation to ever-changing landscapes. It allows us to be role models during turbulent times, maintaining composure and serving as a pillar of strength for our teams.

However, embracing the unknown doesn't imply stagnation.

It's about remaining unfazed and actively seeking more information. This mindset cultivates a continuous learning culture that benefits both individuals and teams.

Imagine a brainstorming session where innovation is the lifeline in a competitive market. A leader comfortable with ambiguity encourages the team to venture into uncharted territories, creating an environment where novel concepts are tested without the fear of failure.

The acceptance of ambiguity sparks groundbreaking ideas, catalyzing creativity.

Leaders comfortable with ambiguity instill a culture of autonomy and self-efficacy, unlocking team potential for agility and inventive solutions.

Let's embrace the unknown, for the keys to innovation, resilience, and a flourishing career lie within its depths.

Ready to grow not just as a designer but as a leader?

Then check out the masterclass below for valuable insights and actionable strategies on embracing uncertainty and other leadership skills. Let's embark on this journey together.

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COURSE: Defining UX Strategy
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Next course: April 7-May 19, 2025​
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Learn to design a winning strategy that aligns design with business​
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Buy a seat

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Until next week!

Hannah Baker
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Facilitator & Co-Founder
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The Fountain Institute

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The Fountain Institute

The Fountain Institute is an independent online school that teaches advanced UX & product skills.

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