Why You Need to "Get" the Business Strategy


Why You Need to "Get" the Business Strategy

by Jeff Humble


Dear Reader,

I ran a strategy workshop for 20 design leaders and managers here in Berlin yesterday.

We discussed the 3 levels of strategy. Here's the slide:

Ok, here's a quick breakdown of the 3 levels:

  • Corporate Strategy - Most companies don't need a Corporate Strategy. An example would be Alphabet's Corporate Strategy for Google and YouTube. You can probably ignore that one.
  • Business Strategy - The main strategy at most companies. It tells you where you will compete in the market and how your company's offerings are unique.
  • Functional Strategy - Most companies have many Functional Strategies, such as a UX or product strategies. Any team of sufficient size might need a functional strategy.

Why Business Strategy matters

I've noticed that designers have little to say about the middle layer: Business Strategy.

This is such a missed opportunity.

The Business Strategy is probably the main strategy in your organization that all the others align with.

I get it...business strategies are usually so vague and filled with buzzwords that they're next to impossible to decipher.

But your company's business strategy is worth decoding.

Here's why:

  • It is future-oriented: business strategy is the most important future-oriented artifact in the company
  • It makes you autonomous: business strategy should help you make decisions without constantly checking with leadership
  • It's lasting: business strategy should be your company's chosen direction for the next 1-5 years
  • It's your starting point: any design strategy you create should start by aligning with the business strategy
  • It's your target for organizational change: if you can learn to shape the business strategy, you have instant impact into every part of the org

Every action you take can be improved by examining your company's business strategy—that's why it's there. The promise of aligning to the business strategy is this:

Every action through the strategy should put you in the right direction.

Aligning your action with the executive team can be a huge career booster.

Your managers will marvel at your continuous focus on company goals. What better way to prove you're worthy of a promotion?

Upcoming workshop on business strategy

If you want to learn more, I'm running a workshop in June, and you're invited!

June 13th, 2024
19:00-21:00 pm Berlin Time・10-12 am San Francisco Time

Full meme here

We're so dead...a California company called Figure created a robot powered by OpenAI, and the results are terrifying.

Full video here

Can I take the blue pill and go back now please?


COURSE: Defining UX Strategy
Learn to design a winning strategy that aligns design with business.
Next cohort: Autumn 2026
Join Waitlist


Until next time! ✌️

Jeff Humble
Designer & Co-Founder
The Fountain Institute

P.S. We just launched the self-paced version of Defining UX Strategy! 🥂🎇 This course contains 27 video lessons, and it's the perfect way to learn how to design strategy if you're a busy designer who doesn't have time for weekly classes. Check out the video course here.

The Fountain Institute

The Fountain Institute is an independent online school that teaches advanced UX & product skills.

Read more from The Fountain Institute
IBM Deep Blue vs. the chessmaster

The Centaur Strategy Dear Reader, Garry Kasparov's hands begin to sweat. Garry is the world's greatest chess player, but he has run out of moves. His opponent sits there, quietly waiting for Garry to hand him the victory. Garry realizes it's over...not only is he going to lose this game, chess has just changed forever. That's because Garry's opponent was an AI. Garry struggling, from Brittanica On May 11, 1997, the world's leading chess player got beat by IBM's Deep Blue chess program, and it...

Founder of... Dear Reader, With all the hype around the new role designer/builder, it's worth looking at what that role looks like when you cut out the middle man. By that I mean, you build for yourself rather than your employer. I saved this on my Tumblr back in 2014: Think about how much harder it was to become a designer/founder in 2014 vs. 2026. That's great news, but the bad news is that the title "designer" has never been more uncertain. I'm bullish on designers in the age of AI. I'm...

Fountain Institute Vision

How the Fountain Institute Started and Where It's Going by Jeff Humble Dear Reader, In case you missed it, Hannah dropped a pretty big announcement in the last newsletter. I wanted to tell the story of how the Fountain Institute started, why we’ve never had an “About Us” page, and where I think we’re headed next. How it started The Fountain Institute started when two friends decided to grab a beer and work...then kept doing it for 7 years. There were many false starts along the way. Starting...