Is poor communication hindering your projects?


Is Poor Communication Hindering Your Projects?

By Hannah Baker


Dear Reader,

Imagine you're in a brainstorming session, brimming with enthusiasm and ideas for a new project. Excitement fills the air as you share your vision with your team and stakeholders.

However, as you dive deeper into the discussion, unexpected resistance emerges, derailing the flow of creativity and stifling collaboration.

Tensions rise, misunderstandings abound, and suddenly, your project hits a roadblock. Sound familiar?

If so, you're not alone. Many of us have experienced the frustration of navigating communication barriers that hinder our creative aspirations and jeopardize project deadlines and goals.

Google's Project Aristotle looked at what makes a team successful. The most critical factor was psychological safety. In a psychologically safe environment, team members feel safe to take risks, be vulnerable, and share their ideas without fear of ridicule or rejection.

Understanding communication styles empowers designers to create a safe, inclusive environment where individuals express themselves openly.

But where to begin? Let's explore four distinct communication styles, each examining two key factors: directness and indirectness and supportive versus controlling communication styles.

  1. Relator Style: This style involves indirect communication and a supportive approach. They may prefer to hint at their preferences rather than state them outright. Relators prioritize supporting others' ideas and initiatives over exerting control. They are good at fostering teamwork and consensus-building, creating a supportive and inclusive environment where all voices are heard and valued.
  2. Socializer Style: Socializers are direct in communication but still prioritize supporting others' ideas and initiatives. Socializers are enthusiastic, outgoing, and friendly communicators who thrive on interaction and enjoy sharing ideas with others. The Socialier style can enhance facilitation skills by creating an engaging atmosphere during collaborative work.
  3. Thinker Style: This style combines indirect communication with a tendency toward control. Thinkers are logical, detail-oriented, and systematic communicators. They prefer to gather data and analyze information thoroughly before expressing opinions. They can build trust and confidence in the team's decisions by providing clear rationale and justification for design choices.
  4. Director Style: Directors are direct in their communication and tend to exert control over situations. They are assertive in expressing their opinions and may prioritize achieving their own goals over supporting others. Some aspects of the Director style can be beneficial for driving projects forward and making decisions efficiently. However, you must balance assertiveness with responsiveness for effective collaboration.

By recognizing and leveraging your communication style while also adapting to the styles of others, you can foster productive collaboration, build strong relationships, and drive successful outcomes for your projects.

Ready to move beyond just reading about communication styles and get some hands-on practice on adapting to different styles?

↓ Take advantage of our upcoming FREE workshop on February 27th ↓

Join us for an interactive session where you will also learn practical tips to maximize participation and collaboration!

In this FREE one-hour workshop, we will delve into communication styles, equipping participants to navigate challenges like silent rooms and creating an environment where every voice is valued.


COURSE: Defining UX Strategy
Next course: April 7-May 19, 2025
Learn to design a winning strategy that aligns design with business
Buy a seat


Until next week!

Hannah Baker
Facilitator & Co-Founder
The Fountain Institute

The Fountain Institute

The Fountain Institute is an independent online school that teaches advanced UX & product skills.

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