Dear Reader,
What if everything you design sucks and people are too nice to tell you?
If you've found yourself thinking things like this, this week's email is for you. Let's start with a straightforward question I want you to ask yourself:
Product design, at its core, is a series of design decisions. If your design decisions boil down to your own opinions, you can't (and probably shouldn't) be confident.
If your decisions are based on UI trends on Instagram, websites on Awwwards, and 2022 trend articles, your confidence will be short-lived at best. Why? Because these sites have nothing to do with your user or the user's problems.
So, where should you look to build confidence in your design work? Here are some super-quick ways to build confidence.
Research isn't just a step of the process. It's a way to build a deeper understanding of the visual and strategic work that follows it.
Research data can help you make better design decisions, and it's waiting for you to discover. Here are some quick sources of research if you're strapped for time:
The confidence you can build with thirty minutes of research is a great way to reduce stress or feelings of doubt during your design work.
There's nothing like sharing a stat about actual user behavior that you have gathered yourself. Data can be a huge confidence booster.
Tests and experiments are all about generating customer data. If you can gather a bit of data about a design idea, you can increase the confidence level of your product team.
You don't have to code an A/B test to build confidence. Here are some quick ways to generate some evidence for your idea if you're low on time:
These product discovery skills are excellent ways to build confidence. And they also make great "T-shapes" or specialties for any mid-career product designer.
Speaking of building your T-shape...
Tomorrow, we'll be announcing 4 new courses in a completely new price and format!
These courses will make you a pioneer at any company. It's the kind of training that'll make a hiring manager drool.
Next week try to make time for building confidence in your design work!
-Jeff Humble
Designer & Co-Founder
The Fountain Institute
P.S. To make sure you get notified of Fountain Institute courses and discounts in 2022, click here to subscribe to future announcements
The Fountain Institute is an independent online school that teaches advanced UX & product skills.
What Can't AI Do in Design in 2026 By Hannah Baker Dear Reader, If you work in design, your feeds are probably saying the same two things on repeat: Here’s everything AI can do for you, and Here’s why you should be terrified. Most of that conversation focuses on tools and job titles: “Will designers be replaced?” “Which roles are safe?” It makes for good headlines, but it’s not how the work actually changes in real life. A few months ago, walking to my studio listening to a Planet Money...
Does the Double Diamond make sense for AI-enabled teams? by Jeff Humble Dear Reader, For twenty years, the Double Diamond has been our north star. Discover, Define, Develop, Deliver. It's elegant. It's teachable. It's in every junior's UX case study. And it made sense…when it was created. All that upfront research made economic sense when coding was the most expensive part of the process. Better to get it right before handoff because it's expensive for engineering to make changes later. But...
When Frameworks Fail and Gut Feelings Take Over By Hannah Baker Dear Reader, You know that moment when the data looks clear, the framework is airtight, and yet something in your stomach says, don’t do it? That’s judgment, the quiet, inconvenient voice that shows up when the evidence has already spoken. It’s also the thing most of us struggle to explain, even though our careers depend on it. Businesses love reasoning. We build frameworks to make decisions look rational, dashboards to make them...