Missed a few newsletters last year? Start here.By Hannah Baker Dear Reader, Before we jump into new ideas for the year ahead, we wanted to pause for a moment. If your inbox was anything like ours last year, thereβs a good chance you missed a few newsletters. So instead of sending another new idea right away, we put together a curated catch-up, a handful of pieces from 2025 that capture the questions we kept returning to. If you only read a few things from us last year, these are a good place to start. π§ Judgment, Ambiguity & Decision-MakingFor the moments when frameworks helpβ¦ until they donβt.
These pieces all circle the same tension: π£ Influence, Buy-In & Holding the RoomFor when your work makes senseβ¦ but doesnβt land.
Less about persuasion tactics, more about understanding why people resist, and how to respond without simply pushing harder. π Practice, Tools & How Work Actually Gets DoneFor cutting through hype and focusing on leverage.
Practical explorations of how design practice is shifting, and where old mental models still hold (or quietly break). βοΈ Craft, Critique & Everyday Design WorkFor the unglamorous moments that shape real outcomes.
Small shifts in how we show work, give feedback, and move forward, especially when time and attention are limited. If one of these caught your eye, you can find all newsletters here ββ And if you feel like replying: That signal quietly shapes what we write next. It's almost time for the 9th cohort of Defining UX Strategy (Live) happening from Feb. 16 to Mar. 20th, 2026! Get an overview of UX strategy in this 45-minute talk.
Until next week! |
The Fountain Institute is an independent online school that teaches advanced UX & product skills.
How the Fountain Institute Started and Where It's Going by Jeff Humble Dear Reader, In case you missed it, Hannah dropped a pretty big announcement in the last newsletter. I wanted to tell the story of how the Fountain Institute started, why weβve never had an βAbout Usβ page, and where I think weβre headed next. How it started The Fountain Institute started when two friends decided to grab a beer and work...then kept doing it for 7 years. There were many false starts along the way. Starting...
A goodbye and the story that goes with it By Hannah Baker Dear Reader, There's an idea I've been chasing for most of my working life, and I didn't know it. I want to tell you about it, and about something that happened a few years ago that I haven't talked about much publicly, but that belongs in this story. Some of you might already know this about me, but I used to work in education departments at museums. The thing that grabbed me in the museums was a shift that happened, away from the...
7 Ways Hiring is Evolving for Senior Designers by Jeff Humble Dear Reader, 2026 has been a wild ride for product designers, so we thought it might be worth checking in to see what's changing about design hiring. There has never been a better time to think outside the box with your career strategies. In this article, we give you a playbook from various experts where every piece of advice is from this year. Get comfortable with live problem-solving. Shipped, traceable work beats case studies....